Privacy Policy

1. Introduction

At Inforfratt ("we," "our," or "us"), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website inforfratt.com (the "Site") or engage with our services.

Please read this Privacy Policy carefully. By accessing or using our Site and services, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this policy. If you do not agree with our policies and practices, please do not use our Site or services.

2. Information We Collect

We may collect several types of information from and about users of our Site, including:

2.1 Personal Information

Personal information is data that can be used to identify you individually. We may collect the following personal information:

• Name
• Email address
• Phone number
• Postal address
• Date of birth
• Financial information (when necessary for our services)
• Any other information you provide to us through forms, correspondence, or consultations

2.2 Non-Personal Information

We may collect non-personal information about your interaction with our Site, such as:

• Browser type
• Device type
• Operating system
• IP address
• Pages visited
• Time and date of visits
• Referring website
• Other anonymous statistical data

3. How We Collect Information

We collect information through various methods, including:

3.1 Direct Collection

We collect information directly from you when you:

• Complete forms on our Site
• Subscribe to our newsletter
• Request information about our services
• Correspond with us via email, phone, or other means
• Participate in surveys or promotions
• Engage with our services

3.2 Automated Collection

As you navigate through and interact with our Site, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

• Cookies: Small data files placed on your device that help us improve our Site and your experience
• Web beacons: Electronic files used to track your navigation of our Site and your interaction with emails we send
• Log files: Server logs that record website activity and gather statistics about your browser type, operating system, etc.
• Analytics tools: Third-party services like Google Analytics that collect, monitor, and analyze usage data

4. How We Use Your Information

We may use the information we collect from you for various purposes, including to:

• Provide, operate, and maintain our Site and services
• Respond to your inquiries and fulfill your requests
• Process transactions and send related information
• Send administrative information, such as updates, security alerts, and support messages
• Personalize your experience on our Site
• Deliver content and product/service offerings relevant to your interests
• Conduct research and analysis to improve our Site and services
• Detect, prevent, and address technical issues, fraud, or illegal activity
• Comply with legal obligations
• Enforce our terms, conditions, and policies

5. Legal Basis for Processing (EU/UK Users)

For users in the European Union and the United Kingdom, we process your personal data based on the following legal grounds:

• Consent: We process your data based on your explicit consent.
• Contract: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
• Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party, provided those interests are not overridden by your interests or fundamental rights and freedoms.
• Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.

6. Information Sharing and Disclosure

We may share your information with the following categories of third parties:

6.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• IT and infrastructure providers
• Email and customer service providers
• Analytics providers
• Marketing and advertising partners
• Payment processors

These service providers are contractually obligated to maintain the confidentiality of your information and are restricted from using or disclosing your information except as necessary to perform services on our behalf or to comply with legal requirements.

6.2 Legal Requirements

We may disclose your information if we believe in good faith that such disclosure is necessary to:

• Comply with a legal obligation
• Protect and defend our rights or property
• Prevent or investigate possible wrongdoing
• Protect the personal safety of users of the Site or the public
• Protect against legal liability

6.3 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Site of any change in ownership or uses of your information.

7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

8.1 For EU/UK Residents (GDPR)

If you are a resident of the European Union or the United Kingdom, you have the following rights under the General Data Protection Regulation (GDPR):

• Right to Access: You have the right to request copies of your personal data.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

8.2 For California Residents (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You have the right to request information about the personal information we collect, use, disclose, and sell.
• Right to Delete: You have the right to request the deletion of your personal information.
• Right to Opt-Out: You have the right to opt-out of the sale of your personal information.
• Right to Non-Discrimination: You have the right not to be discriminated against for exercising your CCPA rights.

8.3 How to Exercise Your Rights

To exercise your rights, please contact us using the contact information provided at the end of this Privacy Policy. We may need to verify your identity before responding to your request.

9. Data Security

We have implemented appropriate technical and organizational measures to secure your personal information from accidental loss and unauthorized access, use, alteration, and disclosure. However, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your information transmitted to our Site.

10. Third-Party Links

Our Site may contain links to third-party websites and services. These third-party sites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our Site and welcome any feedback about these sites.

11. Children's Privacy

Our Site is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

12. Cookie Policy

For detailed information about our use of cookies and similar technologies, please see our Cookie Policy.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page. You are advised to review this Privacy Policy periodically for any changes.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: